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drowning in data |
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Throughout human history the development of new communications media has increased the sum of knowledge and ideas that can be communicated and stored. However, with the development of each new medium, the problem of accessing this information has intensified. When the preliterate Ancient Greeks raised oratory to an artform, they also had to develop technologies to assist orators to mentally organise, store and access the contents of their speeches. The development of writing took the pressure off individual memories, but raised new problems of physical storage and access. The
development of personal and state archives and libraries was a partial
solution to a problem that became more acute with the invention of the
movable-type press. The resulting flood of published material forced
the development of new means of organising and accessing information.
These ranged form the development of
publishing conventions such as page numbers, tables of contents and
indexes to archiving conventions such as catalogues, card indexes and
the Dewey System. The '90s saw what may be the most significant growth in communications since Gutenburg knocked together the movable-type press in the mid-15th Century. Built on an existing infrastructure of telecommunications wiring, and made possible through rapid advances in digital technologies from the '60s onwards, the Internet and, more particularly, the World Wide Web, proved to be the 'killer app' of the decade. The World Wide Web (WWW) and its associated Hyper Text Transfer Protocol (HTTP) were designed to retain the positive aspects of network decentralisation whilst providing users with a simple interface to access content and content-creators with a relatively easy and flexible way to produce, store and distribute their content. The development of the World Wide Web, with its storage nodes and hyperlinks, its formatable text and ability to support images, sound and movement has been so successful that available urls (uniform resource locators) now number in the billions. The Internet is now a meta-medium; absorbing, reconfiguring and re-presenting all existing media whilst continually spawning hybrid and new offshoots. A loose translation of a Chinese term for the Internet, "ten thousand dimensional web in heaven and net on earth", conveys the multidimensional, amorphous and ubiquitous growth of the medium. New uses and new representational and communication technologies for the Internet are constantly being developed. These include real-time chat and chatterbots, VRML, virtual worlds and Multi User Domains, networked games, personal teleconferencing, etc. New communities, based on shared interests rather than geographical proximity, quickly arose and new types of community are developing on-line. A user can monitor their children and household security, restock their refrigerator, medical supplies and wardrobe, built relationships and have sex, research special interests or publish their own obsessions, pay their bills and manage their finances, blow up aliens or re-fight World War II, collaboratively work with others thousands of kilometers away... all without leaving their own computer. As the Internet continues to grow at an almost exponential rate we are increasingly suffering from the stress of dealing with the onslaught of data -- of finding what we want, of organising it, of understanding it. This stress is exacerbated by the lack of generalised navigational conventions such as the print-world has developed. With printed material we have a well developed set of accepted cues for finding the text we require and then for finding our way around it. These form a metastructure which includes everything from library cataloguing conventions, bibliographies etc., to the visual cues provided by design and organisation (title page, table of contents, page numbers, footnotes, headers, quotations, index, etc), to the more subtle stylistic conventions of genre. In the last few years the vocabulary of print has been reapplied to the computer medium, nowhere more so than on the World Wide Web. However a web site is fundamentally different from a printed publication and in no way more so than in the one feature, the nonlinear link, that defines its unique value as a means of communication -- and which simultaneously provokes anxiety and exhaustion. In its current form (simple text/image-to-window links), all choices seem equal and the same -- and therefore random and incoherent. Any system which can limitlessly link material risks overloading the user with choice, crippling efforts to navigate meaningfully through them. The
act of naming and applying metaphors is the first step in the process
of creating coherence from chaos. The nonlinear and geographically-dispersed
environment implicit in the the Internet's physical development early
evoked spatial images (e.g. cyberspace, the matrix, and the Information
Superhighway), which have reflected the hopes and attitudes of those
planning to exploit the Internet. Users, on the other hand, often spontaneously
draw upon maritime analogies, perhaps reflecting the sense of being
flooded by and drowning in the sheer volume of material. However, as
Paul Harris has pointed out, the actual experiential reality of the
Internet has remained flatland. |
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Paul Harris in HYPER-LEX: A Technographical Dictionary |
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